Frequently Asked Questions

How do I sign up for tutoring?

You can register using the contact us form on our website. Once we receive your information, a member of our team will reach out to discuss your needs and set up your first session.

What if I need to cancel a session?

Life happens! You can cancel or reschedule any session up to 12 hours in advance through your user dashboard without any penalty.

Do you offer group discounts?

No, we are currently focused on providing personalized one-on-one tutoring to ensure the best learning experience for each student.

Is the tutoring online or in-person?

Currently, all sessions are conducted online via Teams to ensure flexibility and safety for everyone.

Can I choose my child’s tutor?

Yes. If the matched tutor isn’t the right fit, we’ll help you select another tutor better suited to your child’s learning needs.

What is the duration of each tutoring session?

Each one-on-one tutoring session lasts 55 minutes,

How do I track my child’s progress?

You’ll receive monthly progress reports and optional parent-teacher meetings to discuss academic improvements and goals